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State Phasing Out Non-Potable Water Distribution


Pearl, Miss– As the water pressure in the city of Jackson continues to improve, the state is phasing out non-potable water distribution. “Residents in Jackson and Byram have seen days of continuous water pressure. We’ve seen a significant decrease in the need for non-potable water at our sites. We feel confident in phasing out some non-potable water distribution,” says MEMA Executive Director Stephen McCraney. Starting Saturday, September 10, Metrocenter Mall will be the ONLY site providing non-potable water, water used for flushing toilets. All four sites will continue distributing drinking bottled water.

Each POD will be open for water pick-up daily from 9:00 a.m. to 6:30 p.m. until further notice.


  • State Fairgrounds: 1207 Mississippi Street, Jackson, MS
  • Metrocenter Mall: 3645 Highway 80, Jackson, MS (Non-potable)
  • Smith Wills Stadium: 1200 Lakeland Dr, Jackson, MS
  • Davis Road Park : 2300 Davis Road, Terry, MS 39170 (Byram)

The Mississippi Emergency Management Agency’s Call Center remains open for residents affected by the Jackson Water Crisis. This call center will be a place for residents to turn to get information on resources available. The Call Center will be open for business starting today, September 1, 2022.

The call center number is: 1-833-591-6362

Hours of Operation: Sunday-Saturday: 8:00 a.m. – 5:00 p.m.


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